Integrity

Code of Ethics

The Dynamo International Code of Ethics sets out the principles and standards of conduct expected of all Dynamo International collaborators, namely employees, volunteers, board members, members, partners, consultants associated with the organisation, and any person representing the organisation.

The code applies equally in work settings, during service delivery or project implementation, in external partnerships benefiting from Dynamo International funding, as well as in any other situation relating to the work or reputation of the organisation, including outside the formal scope of activities.

Core values and principles

• Respect for Human Rights and Dignity
• Equity and Non-Discrimination
• Integrity and Transparency
• Solidarity and Social Inclusion

Commitments

• Professional Conduct
• Respect, Equity and Non-Discrimination
• Prevention and Commitment against Sexual Abuse and Exploitation
• Absence of Conflicts of Interest, Fraud and Corruption
• Fair Use of Resources and Environmental Protection
• Data Protection and Confidentiality
• Preventing and Reporting Abuse

🡪 Read the Code of Ethics

Reporting complaints

Dynamo International has put in place a safe and accessible mechanism for anyone from within or outside the organisation to confidentially report violations of integrity. The organisation guarantees that each complaint is handled confidentially, appropriately, fairly and swiftly, and offers assurance that the victims and complainants are protected at all stages of the process, including against any form of retaliation.

Complaints can be addressed to the Complaints Manager by email (plaintes@dynamointernational.org) or via the secure form available on this page.

The role of Complaints Manager is currently held by two individuals:  Ms Chantal Pissort and Mr Pierre Delhez, both members of the Board of Directors. When submitting a complaint, the complainant may specify whether s/he has a preference as to which person handles their complaint.

🡪 Read the complaints reporting and handling procedure

Request for Advice

For any advice or questions relating to integrity, if you have a concern and are unsure about reporting an issue, you can contact Dynamo International’s Integrity Advisor, Claudine Verstraeten, member of the Board of Directors. The Integrity Advisor can be reached by telephone +32 478 66 24 40, email (integrity@dynamointernational.org), or using the secure form available on this page.

Any questions raised in this context will be handed with complete confidentiality.